Penelec Customer Assistance Program (CAP)

Penelec / FirstEnergy

Available Energy Assistance

About This Program

Customer Assistance Program reduces monthly electric bills for income-qualified households to an affordable percentage of income, typically 7-17% depending on household size and income. Helps prevent service disconnection and provides budget stability.

Monthly bill reduced to affordable percentage of household income

Key Details

  • Reduced electric bills based on income
  • Income at or below 150% federal poverty level
  • Bill reduced to 7-17% of household income
  • Protection from service disconnection
  • Enrollment assistance available

How to Apply

Get free help applying Visit Official Program Page Track this program

(800) 545-7741

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Deadline: Applications accepted year-round

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